For products purchased on our website.
Introduction
1.1 Terms and Conditions apply to Your purchase of any Products from Us on Our Website. We may amend these Terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your experience.
1.2 All purchases made on this website are governed by these Terms & Conditions at any time although the Terms & Conditions governing any purchase will be those in effect at the date of your order. If you order goods after we have published any changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise Terms & Conditions applicable to your site visit or purchase. Please read these Terms and Conditions and the documents linked to these Terms and Conditions carefully. You will need to accept these Terms and Conditions before We will accept Your order.
1.3 We may amend these Terms and Conditions at any time to ensure that We remain compliant with relevant laws and regulations and/or to reflect any changes to Our business operations. The Terms and Conditions governing Your purchase will be those in effect at the date of Your order. If You order Products after We have published any changes, You will be bound by those changes. Accordingly, you should check Our Terms and Conditions prior to each order to ensure that You understand the precise Terms and Conditions applicable to Your purchase.
1.4 We have tried to make these Terms and Conditions easy to understand but We do understand that You may feel uncertain about some sections when You read them. Our staff are here to help and will be more than happy to assist You with any query You may have.
1.5 If You have a query about these Terms and Conditions or do not accept them, please contact Us:
Email – info@ourladyoftihaljina.com
Definitions and Interpretation
To make these Terms and Conditions easy to read We have defined some of the words. If a word begins with a capital letter then this means that the word has been defined. A list of the defined words is set out below:
“Product(s)” means the product(s) which are available for purchase, and described, on Our Website;
“Terms and Conditions” means these terms and conditions of sale which You can access on Our Website;
“Website” means geeknson.com as appropriate;
“Working Day” means any week day excluding public holidays; and
“You” / “Your” means you as Our customer.
Placing an order
2.1 This section sets out how a legally binding contract will be formed between You and Us.
2.2 You may purchase Product(s) from Us by placing an order on Our Website.
2.3 You are responsible for ensuring that the information You provide to Us is correct (including Your email address and delivery address for the Products ordered), otherwise We may not be able to confirm Your order and deliver the Products to You.
2.4 We will send You as soon as possible an email to the email address You have provided to Us confirming receipt of Your order, Your payment, Your order number and personal details (“Order Acknowledgement”).
2.5 No order has been accepted by Us until We have received payment from You or a third party finance provider and have sent You an Order Acknowledgement. A contract will be formed when We accept Your order in accordance with this paragraph.
Product Specifications
3.1 We and Our suppliers have a policy of continuous product development and reserve the right to amend the specifications of any Products without prior notice in relation to future sales.
Products supplied may differ slightly, therefore, from those on display or advertised online.
3.2 Products knowns as hand made by us, are all made buy us. Other products might be sold in trading way.
3.3 When You are purchasing Our products, You are buying pieces where are all new. We sell only genuine supplies made by us or made by our associates. Rosaries and Paintings are hand made in our gallery, paintings are wrapped on pine frames.
Prices
4.1 The price of the Product(s) is as notified to You by Our telephone sales team or as indicated on the order pages when You submit Your order to purchase the Product(s) on the Website (as applicable). All prices include VAT, where appropriate, at the prevailing rate and are subject to any promotional offer or discount.
4.2 We take all reasonable care to ensure that the price of the Product advised to You is correct. However, it is always possible that, despite Our best efforts, some of the prices for the Products may be incorrect. If We accept and process Your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by You as mispricing, We may end Our contract with You, refund You any sums You have paid and require the return of the Products from You.
Delivery
5.1 If All deliveries are You choose to have Your Products delivered to Your own third party carrier, We will not accept any responsibility or liability for any damage to Your Product(s) once they are out of Our control. Any forwarding delivery is at Your own risk.
5.14 The Product is Your responsibility from the time We deliver the Product to: (i) the address You gave Us; or (ii) to Your own third party carrier.
5.15 You own the Product once We have received payment in full and have delivered it to You or Your own third party carrier.
5.16 Please note that We cannot facilitate the removal of any of Your packaging.
Cancellation
6.1 Cancelling before delivery You can cancel an order by contacting us, but should You wish to cancel an order please try and can give Us as much notice as possible before the arranged delivery because Our Products begin their journey to You three days before the delivery date.
6.2 Except where Your Products are faulty or not as described, You will have to bear the direct cost of returning any Products to Us.
Your rights where We deliver faulty Products
7.1 By law, We are required to supply Products which are as described by Us, fit for purpose and of satisfactory quality.
7.2 Please contact Us using the contact details to discuss a resolution including providing a repair, a replacement Product, an allowance or a refund. We will ask You to provide certain information about the Product in question to enable us to investigate and resolve the issue.
7.3 We guarantee all Products against faulty workmanship and/or faulty materials for a period of 12 months from the actual date of delivery. In all cases We reserve the right to inspect the Product and verify the fault.
7.4 These guarantees do not cover fair wear and tear and natural characteristics of wooden Products including movement in wooden Products; neglect; abuse or misuse of Your Products in failing to follow correct care procedures as outlined waxing of furniture; loss or damage due to fire, smoke, water, lightning, sunlight, weather, rusting, corrosion, theft or explosion; accidental damage or loss or damage caused by a third party.
7.5 Should You agree, We will arrange to repair a defective Product free of charge. All plastic parts of our rosaries are under guarantee for life.
General terms
8.1 In purchasing a Product, You represent and agree that You are buying the Product solely for Your personal use, and not for business reasons (for example resale or commercial distribution).
8.2 These Terms and Conditions are only available in English. No other languages will apply to these Terms and Conditions.
8.3 You may not transfer any of Your rights under these Terms and Conditions to any other person.
8.4 We may transfer any of Our rights under these Terms and Conditions to any person or ask any person to fulfil any aspect of them so long as the performance of these Terms and Conditions is not affected.
8.5 Only You and Us have any rights under these Terms and Conditions. No other person shall have any rights under these Terms and Conditions.
8.6 You may not use Our trademarks or intellectual property without Our prior written consent.
8.7 If You are a consumer, then nothing in these Terms and Conditions will affect Your statutory rights.
8.8 If any of these Terms and Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms and Conditions shall remain in full force and effect.
8.9 These terms and conditions together with Your order form set out the whole of Our agreement relating to the supply of Products to You by Us.
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